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Contract finished and phone has no service???

Anonymous
Not applicable
My contract recently finished and I have decided to keep my phone and I also unlocked my carrier so I can put any sim in, now my phone has no service and sim is not provisioned does that mean I need a new pay as you go sim and change my old one???
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MI5
Level 94: Supreme
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Registered:
If you gave notice to o2 to end your contract the old sim will have been disconnected.
You need a new PAYG or sim only tariff to continue using the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 3 of 3
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Anonymous
Not applicable
You can put any sim in an unlocked phone & should work
Message 2 of 3
2,435 Views

MI5
Level 94: Supreme
  • 151924 Posts
  • 650 Topics
  • 28861 Solutions
Registered:
If you gave notice to o2 to end your contract the old sim will have been disconnected.
You need a new PAYG or sim only tariff to continue using the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,428 Views