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Contract cancellation%20due%20to%20death

Derda
Level 1: Joiner
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on ‎02-04-2020 09:59

on ‎02-04-2020 09:59

How do I cancel the contract of my mum's phone who has sadly passed away.
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Cleoriff
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on ‎02-04-2020 10:02

on ‎02-04-2020 10:02

Hi @Derda 

Sorry for your loss.heart Info on cancelling here

Guide: Cancelling Your Contract 

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Cleoriff
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on ‎02-04-2020 10:04

on ‎02-04-2020 10:04

@Derda 

Just to add...O2 haave a dedicated beravement team to deal with this.

https://www.o2.co.uk/help/account-and-billing/bereavement 

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MI5
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on ‎02-04-2020 10:04

on ‎02-04-2020 10:04

@Derda 

Sorry for your loss.

Please see dedicated help here https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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