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Contract cancellation%20due%20to%20death

Derda
Level 1: Joiner
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‎02-04-2020 09:59

‎02-04-2020 09:59

How do I cancel the contract of my mum's phone who has sadly passed away.
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Cleoriff
Level 94: Supreme
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‎02-04-2020 10:02

‎02-04-2020 10:02

Hi @Derda 

Sorry for your loss.Heart Info on cancelling here

Guide: Cancelling Your Contract 

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Cleoriff
Level 94: Supreme
In response to Cleoriff
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‎02-04-2020 10:04

‎02-04-2020 10:04

@Derda 

Just to add...O2 haave a dedicated beravement team to deal with this.

https://www.o2.co.uk/help/account-and-billing/bereavement 

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MI5
Level 94: Supreme
In response to Cleoriff
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‎02-04-2020 10:04

‎02-04-2020 10:04

@Derda 

Sorry for your loss.

Please see dedicated help here https://www.o2.co.uk/help/account-and-billing/bereavement

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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