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Contacting o2

IlonaT
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎03-04-2020 11:56

on ‎03-04-2020 11:56

Hello. Can you please tell me how to contact you? I am trying to call every number I could find on the website or on the letters from you and since 3 days every call is rejected saying "we are unable to take your call right now. Please try again later".
I was calling the following numbers:
08000325302
08001116121
8009020217
202.
Is there any other number to contact you? Need to speak to someone urgently.
Thank you
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MI5
Level 94: Supreme
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on ‎03-04-2020 11:58

on ‎03-04-2020 11:58

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎03-04-2020 11:59

on ‎03-04-2020 11:59

@IlonaT 

https://www.o2.co.uk/contactus 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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Justin
Level 1: Joiner
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on ‎03-04-2020 12:13

on ‎03-04-2020 12:13

Am the same I have paid my bill and they have cut my number off and closed my account as I can't even get on the app
Message 4 of 6
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Zuzana1
Level 1: Joiner
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on ‎03-04-2020 12:16

on ‎03-04-2020 12:16

Hey, just tried to choose plan for I pad 11 and paid through pay pal. Money for upfront were taken but I was not approved as I got message that something wnet wrong. I
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jonsie
Level 94: Supreme
In response to Zuzana1
  • 94023 Posts
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Registered:

on ‎03-04-2020 12:19

on ‎03-04-2020 12:19

Try these numbers

0800 977 7337
0800 587 4005

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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