add a bolt on but then I try to use and I cannot

[Carlos3]

For the 3rd time I tried to add a Bolt On, received notification by email and text from O2, but then nothing works in terms of Data, now I am afraid of been charged 3 time when I just wanted this once, any advice in what can I do to make it work, my iphone is old but its been working okay. Thank you Carlos

[jonsie]

Y ou must try to contact customer service @Carlos3 

Guide: How to find help & contact O2 

[Carlos3]

tried for hours no one pick up the my call