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Contacting 02 when they have cut off my phone

PollyT
Level 1: Joiner
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I changed bank account and failed to contact 02, now they have cut off my phone and without a phone I can't contact them..

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MI5
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@PollyT 

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​Need to get in touch with O2 Business urgently? Find the right number to call.

 

We're always improving security. So we're introducing Automatic Security Verification software, to check we're talking to you. We'll ask you for your account password before you speak to us. And if you don't have one yet, or can't remember your answer, we'll help you set it up.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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In order to avoid future problems @PollyT, you will need to think about setting up a new direct debit :-

 

Guide: How to Pay Your Bill (Contract)  

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MI5
Level 94: Supreme
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By contacting O2 as above and as stated, they just forgot to notify O2 of the change hence their DD failed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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