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Contacting 02

Anonymous
Not applicable

I would like to speak to a human at 02.

I have dialled 202 and gone through every option; none of which allows me to speak with a person.

Please can you advise me how I can speak to a real person with whom I can discuss recent bills with?

Thank you,

Mark

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Anonymous
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Hi @Anonymous you need to persevere with customer service on 202 best time to call is 8-8.30am

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Message 2 of 6
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Anonymous
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Hi @Anonymous you need to persevere with customer service on 202 best time to call is 8-8.30am

View solution in original post

Message 2 of 6
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MI5
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If you are lucky, early morning is the best time to call, but all contact methods appear to be on melt down at the mo.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Message 3 of 6
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jonsie
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It's Christmas and multiple issues at the moment with the closing of TU and text issues with wifi calling. 

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Cleoriff
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I'm glad I upgraded 2 weeks ago.... 10 minutes from start to finish with CS

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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Always a good idea to beat the rush slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 6
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