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[Rayholt48]

How do you talk to person. Contact number just ends with goodbye

[Cleoriff · Accepted solution]

Hi @Rayholt48 

Try calling O2 from any number in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

Or you could ask here, we may be able to answer your question?

[5g]

Kudo