Contact number not working + online help is offline

[Anonymous]

FED UP. Called O2 4 times today, every time i get through the ARDUOUS options lists the call gets cut off as soon as it starts ringing. So i try texting for some online help. That doesnt work either.

SORT IT OUT, THIS IS NOT ACCEPTABLE. I recently bought an iPhone6 from o2 and I cant even use it. Fuming.

[jonsie]

Someone else reported the same problem this morning so it sounds like they have technical problems.

Anything we customers can help you with on the iphone?

[gindygoo]

I've just tried the number to see if I get the same problem... I'm managing to connect though..! It may just be a temporary glitch.

We're customers just like u, but there's lots of very knowledgeable members here. If it's not account specific we might be able to help.

Ask away if u want to give us a shot.!?

Charlie.

[perksie]

I suspect they have got through by now or fixed it themselves.

[Cleoriff]

I would think it was one of two things. Limited staff due to it being Easter....or the system glitching...due to it being Easter

[Anonymous]

As I said in the previous thread likely down to staffing around Easter either that or they can't get through the door after all the eggs they've had

[MI5]

I guess a sim swap was needed...?