Contact ends

[Susan509715]

My contact ends iwant to leave 02 butcant get a agent

[Susan509715]

How do i get a agent to talk to want to end contact

[gmarkj · Accepted solution]

I would suggest doing the following:
1 - Make sure your phone is unlocked -
https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
2 - Read the guide on how to cancel your contract -
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852#M...

[Marjo]

Hi @Susan509715 , sorry to hear you wish to leave O2. Please do let us know if you have any feedback you'd like us to pass on in case you feel we could have done something better. 

Hope you got all the information you needed about cancelling but let us know if you have any additional questions. 

Cheers @gmarkj for the advice above!