cancel
Showing results for 
Search instead for 
Did you mean: 

Constant Signal Dropping Out?

Anonymous
Not applicable

Why has my signal suddenly gone rubbish?  It was a full signal, then I had 2 days with signal dropping out all the time while O2 worked on a local mast and now my signal is appaling and dropping out constantly!  I can't have a single conversation without losing coverage at least every minute and just to make it even worse I'm going to have to pay more for this dreadful service in February?

 

 

Message 1 of 3
1,784 Views
1 ACCEPTED SOLUTION

Accepted Solutions

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Assuming you've tried cleaning the sim and restarting the phone, if no faults show here using your full postcode:

http://status.o2.co.uk/

report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

Message 2 of 3
1,774 Views
2 REPLIES 2

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Assuming you've tried cleaning the sim and restarting the phone, if no faults show here using your full postcode:

http://status.o2.co.uk/

report it to O2.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 3
1,775 Views

Anonymous
Not applicable
Thanks Perksie. There showed a fault on the first 2 days saying they were working on a local mast but that now shows as fixed but my signal hasn't improved. I'll report it and see if anyone can offer a solution. Thanks again
Message 3 of 3
1,771 Views