Confirm of cancellation

[Kelly02]

Hi i have Texted Pat to the number and i am asking how do i confirm the contract has been cancelled becuause its not very clear Thanks Archie 

[Cleoriff]

@Kelly02  check here Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

[MI5]

@Kelly02 

You give your PAC to the new network you want to use and they transfer your O2 number to their network.

Doing this cancels your O2 contract and you start paying your new network.

[Kelly02]

Thanks for your reply well what happens if you want to cancel an 02 contract and take out another 02 contract Thanks. @MI5 

[jonsie]

Then you are better just upgrading @Kelly02 

[Cleoriff]

@Kelly02 

All in the cancellation guide.

[MI5]

@Kelly02 

You just upgrade unless you find a new deal elsewhere in which case you just call customer service to migrate your number to the new contract.

[Kelly02]

I have found a lot better deal elsewhere i just want to cancel the contract the number change would be helpful but not essital also i cannot call o2 becuause of covid 19 Thanks @MI5 

[MI5]

@Kelly02 

Everyone is struggling to call but they are open, just very busy.

[Kelly02]

Also i add that pac probaly wouldnt me used i would just like someone to tell me the contract has been canclled