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Anonymous · ‎02-01-2013

Hi,
What is the best way to make a complaint to o2? I cant seem to find an email address to send one to.

Regards
Nathan

perksie · ‎09-09-2013

Not really sure what your problem is, O2/Sky won't have forced a router reboot, assuming this is a broadband question in the wrong section.

Flagged for the language.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎10-09-2013

Can anyone tell me how long it takes for o2 to acknowledge a complaint? I emailed a complaint over a week ago and posted it too and i have not heard anything back at all. Thanks

jonsie · ‎10-09-2013

They usually get back to you in 7-10 days.

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Anonymous · ‎11-09-2013

Thank you 🙂

Anonymous · ‎13-09-2014

Don't bother...

If you ask for something they just say no and tell you to leave if you aren't happy.

jonsie · ‎13-09-2014

It all depends on what your dispute was so it's difficult for anyone to comment on your statement...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-09-2014

We are happy to assist @Anonymous however our crystal ball is currently out for a service.

Can you please provide more info if you want our assistance?