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Competitions

Jordan7
Level 1: Joiner
  • 1 Posts
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Hi,

Why can’t I text in to radio or TV competitions anymore since I changed my number?
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Cleoriff
Level 94: Supreme
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@Jordan7 

You probably have a spend cap Guide: Spend caps on O2 or a premium bar on your account.

You need to call O2 to lift all restrictions.

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Jordan7 

You probably have a spend cap Guide: Spend caps on O2 or a premium bar on your account.

You need to call O2 to lift all restrictions.

Numbers to call are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
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Marjo
Former Staff
  • 7881 Posts
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Hi @Jordan7 , hope you're doing well this week. Hopefully you got everything sorted with customer service regarding your text messaging issue after you last posted. Feel free to post another question anytime if you need help with anything else. slight_smile

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