custom-community-header-logo.text

Eis2019 · ‎18-10-2019

Hi, I’ve ordered an iPhone XR at around midday today and contacted o2 and have done my credit check. I have to collect my phone this weekend due to where a live and I still have received a confirmation email. How long does it usually take for your phone to be dispatched?
Thanks

Cleoriff · ‎18-10-2019

@Eis2019

Until you get a confirmation email you won't be getting your phone. You could ring the shop tomorrow and see if its in but I doubt it

Info here https://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery#section1

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎18-10-2019

@Eis2019

Until you get a confirmation email you won't be getting your phone. You could ring the shop tomorrow and see if its in but I doubt it

Info here https://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery#section1

Veritas Numquam Perit

MI5 · ‎18-10-2019

@Eis2019

Dispatch emails are usually sent out until around 7.00pm.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

custom-community-header-logo.text

Click and collect

Billed for airtime I’ve not used

Pac CODE

Are Black Friday SIM-only tariffs compatible with ...

Unauthorised charges

Lost SIM