New order for collection

Owenmoemken · ‎25-11-2024

Hi,

Ive created a new account and started a new plan. Looking for an update on my order as it’s not showing on my account

gmarkj · ‎25-11-2024

You need to speak to the sales team @Owenmoemken

Their phone number is in the guide Guide: How to find help & contact O2 , as well as links to o2 on social media.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

charoniv · ‎05-12-2024

Did your case get resolved in the end OP? I'm experiencing the same and so are many others, any information on resolution would be appreciated.

MI5 · ‎05-12-2024

@charoniv

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

charoniv · ‎05-12-2024

Already spoken to them, hopeless.

MI5 · ‎05-12-2024

We know

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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