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on 31-05-2021 19:09
I'm being charged for sending text messages to a mobile in Jersey(Channel Islands) Is this normal? I have never been charged for that by my previous network provider and not for multimedia messages either.
I added a bolt on for the multimedia messages because of the charges. Is the bolt on a one off payment like it says it is or do you end up getting charged monthly for it?
( I have tried to call customer services but no one was there)
Any help would be great - until I can get to talk to them!
Thanks
Louise
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31-05-2021 19:17 - edited 31-05-2021 19:18
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31-05-2021 19:17 - edited 31-05-2021 19:18
@Louise08
Yes that's correct,( if it is a Jersey Telecom or Sure or Airtel-Vodafone), Jersey is not part of the United Kingdom and as such international charges apply:
Full information is here : https://www.o2.co.uk/popups/jersey-guernsey-and-isle-of-man
For MMS you get 50 MMS per month for £5.11
edited to clarify non UK Mobile
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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31-05-2021 19:17 - edited 31-05-2021 19:18
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31-05-2021 19:17 - edited 31-05-2021 19:18
@Louise08
Yes that's correct,( if it is a Jersey Telecom or Sure or Airtel-Vodafone), Jersey is not part of the United Kingdom and as such international charges apply:
Full information is here : https://www.o2.co.uk/popups/jersey-guernsey-and-isle-of-man
For MMS you get 50 MMS per month for £5.11
edited to clarify non UK Mobile
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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31-05-2021 20:30 - edited 31-05-2021 20:33
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31-05-2021 20:30 - edited 31-05-2021 20:33
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31-05-2021 20:34 - edited 31-05-2021 21:03
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31-05-2021 20:34 - edited 31-05-2021 21:03
Deleted by me to avoid confusion!
Veritas Numquam Perit
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on 31-05-2021 20:45
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on 31-05-2021 20:45
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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31-05-2021 21:00 - edited 31-05-2021 21:04
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31-05-2021 21:00 - edited 31-05-2021 21:04
Yes I really should have read properly before posting.
Not realising the OP was in the UK.
I've deleted my post to avoid confusion.
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