Charged for 2 months Disney on a bill

[Laura287]

On my recent bill I have been charged for 2 months of Disney+ at 10.99 each then a deduction for 7.99. Does anyone know why there are 2 months one bill? This isn’t my first bill with Disney on it. It might be my last within the promotional period but still doesn’t explain why 2 months are billed? 

[TallTrees]

Hi @Laura287 

You can view your bill in MYO2 and check to see the details of charges.

Then you can call o2 customer services Here

Guide: How to find help & contact O2 

TO ENQUIRE WHY THERE ARE 2