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on 17-09-2021 15:48
I've just received a text to inform me that I have reached my cap, upon checking I have been charged £8.33 for international travel, I am currently in Greece and as part of the brexit agreement no charges will be applied until 2022
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on 17-09-2021 18:32
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on 17-09-2021 18:32
How long have you been in Greece and if over 62 days in 180 you have breached the terms as per the rules for roaming as set by the EU and the UK Government.
Also check you havent roamed onto a Turkish network as that can meant you have accidentally roamed, and are liable for the charges.
iPhone 16 Pro Max - o2 and Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12254 Posts
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on 17-09-2021 18:32
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on 17-09-2021 18:32
How long have you been in Greece and if over 62 days in 180 you have breached the terms as per the rules for roaming as set by the EU and the UK Government.
Also check you havent roamed onto a Turkish network as that can meant you have accidentally roamed, and are liable for the charges.
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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