cancel
Showing results for 
Search instead for 
Did you mean: 

Charge whilst in Greece

Davidholden54
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've just received a text to inform me that I  have reached my cap, upon checking I have been charged £8.33 for international travel, I  am currently in Greece and as part of the brexit agreement no charges will be applied until 2022

Message 1 of 2
372 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Davidholden54 

 

How long have you been in Greece and if over 62 days in 180 you have breached the terms as per the rules for roaming as set by the EU and the UK Government. 

Also check you havent roamed onto a Turkish network as that can meant you have accidentally roamed, and are liable for the charges.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
362 Views
1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12016 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Davidholden54 

 

How long have you been in Greece and if over 62 days in 180 you have breached the terms as per the rules for roaming as set by the EU and the UK Government. 

Also check you havent roamed onto a Turkish network as that can meant you have accidentally roamed, and are liable for the charges.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
363 Views