cancel
Showing results for 
Search instead for 
Did you mean: 

Change of mind

Valeria
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello

i have just upgraded but  change my mind and want to change for iphone 13 pro max

Message 1 of 2
58 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 53: Renowned
  • 3373 Posts
  • 24 Topics
  • 734 Solutions
Registered:

@Valeria 


When did you upgrade, as you can only change the upgrade in the first 14days. 

To do this you will need to contact customer services on 202 from your o2 phone or 0344 809 0202 from any other phone. 

If you are outside the 14 days you will need to pay off the complete device plan to be able to upgrade..

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
47 Views
1 REPLY 1

madasaf1sh
Level 53: Renowned
  • 3373 Posts
  • 24 Topics
  • 734 Solutions
Registered:

@Valeria 


When did you upgrade, as you can only change the upgrade in the first 14days. 

To do this you will need to contact customer services on 202 from your o2 phone or 0344 809 0202 from any other phone. 

If you are outside the 14 days you will need to pay off the complete device plan to be able to upgrade..

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
48 Views