Solved: Changing the name of device

Anonymous · ‎20-12-2017

Stupid question?

Is it possible to change the details of the phone im using from my old 1 to the new 1? Will o2 do it automatically or do I need to ring up?

Merry Christmas to you all

MI5 · ‎20-12-2017

It should be done automatically after a day or so but if not call customer service to do it for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-12-2017

It should be done automatically after a day or so but if not call customer service to do it for you.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-12-2017

You used to be able to change it yourself but now only the automated system or customer service will need to change it. It only took 24 hours for mine to change along with the IMEI number.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎21-12-2017

Yes same here with mine. ...

Veritas Numquam Perit

Anonymous · ‎21-12-2017

Thanks for the replies

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