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Level 1: Joiner
Posts: 1
Registered: ‎30-03-2020

Changing tariff

We would like to downgrade our tariff rather than upgrade as we don't use all the data that we're paying for.  Online there is only an option to increase data and under the circumstances we don't want to telephone.  Can anyone help please? 

Posts: 83,279
Topics: 577
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Registered: ‎04-01-2009

Re: Changing tariff

Posts: 114,353
Topics: 569
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Registered: ‎04-04-2012

Re: Changing tariff

@JaneW63 

How old is your tariff?

Check what options you have to UPGRADE in your MyO2, not under change tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)