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Changing tariff
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on 05-06-2019 17:10
I am currently on a 3gb package, which suits me most of the time.
The exception is when i am on holiday i don't have access to wifi as much.
So i wanted to check: how long after hitting the green light on changing tariff does it take to kick in?
Is it an overnight job, so my new tariff starts at midnight?
Or is it straight away so that more data is available 30-60 minutes after saying yes?
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Re: Changing tariff
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on 05-06-2019 17:26
Its on you next billing cycle unless you call customer service to start it immediately in which case, usually within the hour.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Changing tariff
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on 05-06-2019 19:06
So in this case I would have to call in as the allowance restarted after the holiday finished.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Changing tariff
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on 05-06-2019 19:12
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


