cancel
Showing results for 
Search instead for 
Did you mean: 

Changing registered card details for making top-ups via mobile

Anonymous
Not applicable

The card I use to top up my phone expires this month. I'm wondering how to change the details in order to keep topping up by card.

Is it just a case of putting in the new details the first time I top up with it, and it will then remember it and allow me to enter just the last few digits each time after that?

Message 1 of 4
2,982 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:

It should do but be aware that there are rules governing the amount of cards which can be used to top up a mobile phone.

 

You can only have 2 cards registered to top up so if you have used 2 different ones already you may have to contact customer service to deregister your old card and register the new one.

View solution in original post

Message 2 of 4
2,979 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered:

It should do but be aware that there are rules governing the amount of cards which can be used to top up a mobile phone.

 

You can only have 2 cards registered to top up so if you have used 2 different ones already you may have to contact customer service to deregister your old card and register the new one.

Message 2 of 4
2,980 Views

Anonymous
Not applicable
Thanks. I did wonder, so I'll contact customer service.
Message 3 of 4
2,968 Views

jonsie
Level 94: Supreme
  • 93170 Posts
  • 609 Topics
  • 6956 Solutions
Registered: