cancel
Showing results for 
Search instead for 
Did you mean: 

Changing my security question

Chesney75
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi- I’ve been advised to change my security question and answer after a fraudulent call from someone pretending to be 02. 
How do I do this? There isn’t anything obvious on the website.

thanks

 

Message 1 of 2
1,234 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 77: Grand Master
  • 11707 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@Chesney75 

 

Its quite easy to do on the website, go into the more menu, select Update my personal details, get the 2 texts for verification, and then scroll down and you can update your security question

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
1,226 Views
1 REPLY 1

madasaf1sh
Level 77: Grand Master
  • 11707 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@Chesney75 

 

Its quite easy to do on the website, go into the more menu, select Update my personal details, get the 2 texts for verification, and then scroll down and you can update your security question

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
1,227 Views