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Changing my security question

Chesney75
Level 1: Joiner
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Hi- I’ve been advised to change my security question and answer after a fraudulent call from someone pretending to be 02. 
How do I do this? There isn’t anything obvious on the website.

thanks

 

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madasaf1sh
Level 67: Unsung hero
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Registered:

@Chesney75 

 

Its quite easy to do on the website, go into the more menu, select Update my personal details, get the 2 texts for verification, and then scroll down and you can update your security question

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5677 Posts
  • 32 Topics
  • 1837 Solutions
Registered:

@Chesney75 

 

Its quite easy to do on the website, go into the more menu, select Update my personal details, get the 2 texts for verification, and then scroll down and you can update your security question

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
124 Views