Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! paying my bill when abroad

HiI work on a cruise and have been at sea for 8 weeks now, I have just berthed in the caribban and found that the last 2 payments have been missed and I've been cut off, I have tried to call about 5 different numbers O2 give out for customer service ...

Resolved! i have 2 payment in one sim

this sim card i used to be now is under my brother name before but when I upgrade last 2020 May I ask O2 If or I can put this number in my name and i will pay month under my name so it mean to say i pay this in my account starting when I upgrade but ...

Resolved! Leaving O2 - it's easier to find the Holy Grail

Dear god how impossible it is to actually leave O2? This is an Ipad with a SIM so ringing 202 or whatever isn't an option - ok messing around online shows despite having a Leaving Us page, it doesn't actually let you leave you have to ring which I ca...

Resolved! Returns

Hi everyone, I recently upgraded from a SIM only to phone , the device I used for about three weeks had lots of bugs and wasn't fit for purpose I have seen on the various tech sites and the official company site that a update is due ... Anyway I did ...

Resolved! Faulty laptop

Hi I am trying to call customer services but keep getting cut off. We have had our Lenevo laptop for around 10 days and when I just went to put it on charge I noticed a small crack has appeared next to the usb c port. This device is always kept in a ...

HMRC access code text

I joined O2 last week and whilst messages works fine access codes from HMRC are not arriving.

Resolved! My fone replacement hasn’t been delivered

My phone replacement hasn’t been delivered I’ve waited in all day

Resolved! Charged for unrecieved texts

I have been charged whilst in America for 15 texts I did not receive all from the same number 07802000332 plus 2 from 0901 I know nothing about ?

Resolved! Trying to phone o2 from abroad, but won't work!

Hello,I'm trying to call o2 from Cambodia on my o2 pay monthly phone. I'm using the number on their contact us page which says to call from abroad (+44 7860 980 202) and it isn't working. I need to speak to someone as my bill is wrong. Please can som...

Resolved! Sim order

Hello, last week Monday I ordered a pay monthly sim and I still haven’t received anything in the post. My Order number: ms-319699078i don’t want to be paying my monthly bill if I haven’t even got it so could you please check in on it. Thank you

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