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Changing Sim plan

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Tinkz13
Level 1: Joiner
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‎21-04-2021 20:39

‎21-04-2021 20:39

I am currently on a pay monthly phone contract and am looking to pay that off and just have a pay monthly sim. I also have a pay monthly apple watch. If I came off my phone contract how would this effect my watch contract?

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MI5
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‎21-04-2021 20:49

‎21-04-2021 20:49

@Tinkz13 

Your watch is tied to your phone contract so you would need to pay off the watch contract too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151376 Posts
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Registered:

‎21-04-2021 20:49

‎21-04-2021 20:49

@Tinkz13 

Your watch is tied to your phone contract so you would need to pay off the watch contract too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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batlala
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‎25-04-2021 10:05

‎25-04-2021 10:05

Hi,

I have a pay monthly sim now. I would like to keep my number,but I want a pay on go simcard. Hiw can I change it? Is anybody knows it please? Thanks

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MI5
Level 94: Supreme
In response to batlala
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‎25-04-2021 10:49

‎25-04-2021 10:49

@batlala 

Explained here 

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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