07-04-2013 10:37
07-04-2013 10:37
Decided not to upgrade and changed to PAYG. Received my new SIM and transferred my number but still have a few issues:
1. Unable to use data. Phone is a galaxy S, if I switch on Data Network Mode I still can't connect to the internet.
2. Can't access My O2. I understand why my contract account will have been closed, but when trying to access my PAYG account I get a message saying my mobile number is not recognised and asks me to update it in my details. Bit strange as my number technically hasn't changed. However, I've been into 'my details' and enterred my mobile number - Still can't access my account. Note: I've tried both my old number and the new number that came with the sim.
3. Although my phone is able to receive and make calls on my old number, when I go to my phone setting it displays the 'new' phone number. Can't find any way to change this (not a major issue).
Any help appreciated. Thanks.
Solved! Go to Solution.
10-04-2013 19:40
10-04-2013 20:19
10-04-2013 20:19
Not for Pay and Go Stuart, it's: payandgo.o2.co.uk
10-04-2013 21:18