on 02-11-2023 13:20
on 02-11-2023 13:24
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202
Use the specific Payment management number 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 02-11-2023 14:02
If by any chance you are one of the customers who has been moved to the new 360 system you can do it yourself under your billing details, if not, as above.