on 02-11-2023 13:42
The replacement Sim card has arrived but isn't activated, I don't have access to a network so I can't receive text messages to activate it. I think the problem is that O2 still believes that they are processing the delivery when in fact I already have it. And I cannot get through to anyone who is able to help.
on 02-11-2023 13:59
This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
You call using Skype Guide: A Guide to Skype