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Dave25
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on ‎10-02-2022 10:12

on ‎10-02-2022 10:12

So I've done the form to change my number. Basically bring my PAYG giff gaff number to my O2 contract. My signal has gone off my giff gaff SIM now so does that mean it's in the process as my O2 contract still has the number on the SIM that it came with

 

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MI5
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on ‎10-02-2022 10:46

on ‎10-02-2022 10:46

@Dave25 

Yes the process has started.

Keep rebooting your phone with O2 sim until it gets a signal which usually takes a couple of hours but can be up to 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎10-02-2022 10:46

on ‎10-02-2022 10:46

@Dave25 

Yes the process has started.

Keep rebooting your phone with O2 sim until it gets a signal which usually takes a couple of hours but can be up to 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Dave25
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on ‎10-02-2022 10:50

on ‎10-02-2022 10:50

Thank you for that piece of mind. much appreacited

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MI5
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on ‎10-02-2022 10:52

on ‎10-02-2022 10:52

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Dave25
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on ‎10-02-2022 12:23

on ‎10-02-2022 12:23

My O2 SIM card still has the contract number that it came with and signal is still on aswell

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MI5
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on ‎10-02-2022 12:24

on ‎10-02-2022 12:24

@Dave25 

It will turn off before it ports your number.

Just keep rebooting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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