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Change in tariff whilst abroad

Zuzka
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Hello

 

I have an option to upgrate my tariff and considering that there is noone in O2 I can really get in touch I'd like to see if anyone can help.

 

I "fled" the UK and currently in Slovakia (EU country) and I see that I have an upgrade options for my sim that I could potentioanlly use.

 

1) Is it safe to upgrade now my tarffif (of course no sim replacement) as I will stay here for as long as corona lasts. (I'm estimating till September). I don't want to upgrade and my phone will suddenly stop working for half a year. So I'm pretty worried about taking that action

 

2) In terms of the tariffs. The way I understand it - is that when they say e.g. 100 GBP data tariff for 20 GBP - really means 20 GBP + a VAT? so it will be more than that? e.g. 20 + 4 VAT = £24 GBP 

- is that the correct logic?

 

3) Also, when they say Ends 13th May - that does mean that the offer ends, correct? Not that the e.g. 100 GB data allowance ends. 

 

Many thanks, I'm just trying to cover myself on all fronts before I make any next step.

 

Many thanks for your help.

 

Best

 

Zuzana 

 

 

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Cleoriff
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@MI5 wrote:
I've changed mine when abroad and it's gone through perfectly fine.

So have I but we weren't in the middle of a pandemic with systems failing.

Veritas Numquam Perit

Girl in a jacket
Message 11 of 29
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MI5
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Mine went through last week fine too slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 29
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Cleoriff
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@MI5 wrote:
Mine went through last week fine too slight_smile

That's fine. You were in the UK.

Anyway as I am outvoted and it's entirely up to @Zuzka I will bow out. upside_down

Veritas Numquam Perit

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Message 13 of 29
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jonsie
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MI5
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Can't see that it matters where the phone is as it changes on the system..
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Message 16 of 29
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MI5
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I agree
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 29
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Cleoriff
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and on and on and on....rolling_eyes

Veritas Numquam Perit

Girl in a jacket
Message 18 of 29
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MI5
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It's good to talk.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 29
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jonsie
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