cancel
Showing results for 
Search instead for 
Did you mean: 

Change from collect to home delivery

Harri-1981
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have recently purchased a new device on contract with O2 the device is ready in the door for collection however I do not own a passport or driving licence I haven't recently moved my new address is registered with the  card that I purchased the device on and I'm trying to change my address on the O2 app can anybody help me who has been in a similar situation many thanks in advance

Message 1 of 2
376 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143187 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Harri-1981 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
370 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143187 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Harri-1981 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
371 Views