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Cannot get rid of history

Harps
Level 1: Joiner
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on ‎15-09-2020 07:49

on ‎15-09-2020 07:49

History button in settings greyed out cannot get rid of history. Asks for passcode. Don’t know passcode
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MI5
Level 94: Supreme
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on ‎15-09-2020 07:58

on ‎15-09-2020 07:58

@Harps 

History for what?

What phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎16-09-2020 11:08

on ‎16-09-2020 11:08

Hi @Harps , how are you getting on today?

Could you give us a little more information about your query in case we can troubleshoot in more detail? slight_smile Is this related to your phone?

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