Solved: Re: Cancelling the auto top up for pay and go - Page 2

Anonymous · ‎01-06-2015

Hi can you tell me how to cancel the auto top up on pay and go please

Cleoriff · ‎18-10-2016

@MI5 wrote:
No need to worry then

No not at all...though I do like to check these things out

Anyway ..if it works for everyone else ..that's all splendid

Veritas Numquam Perit

MI5 · ‎18-10-2016

Spiffing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎19-10-2016

Hi,

Thanks to report on the link that does not work... I wonder if it only works when you have an O2 top-up set up.

After I cancelled my top-up yesterday, I clicked on the link and it took me to this page, so perhaps this helps. https://autotopup.o2.co.uk/O2UK/Default.aspx

Sorry I cannot be of further help, it worked for me on 18/10/2016

Regards

Mariona

Cleoriff · ‎19-10-2016

@Anonymous That link takes me to My O2. It's no problem at all. As you indicate it could be because I don't use auto top up. I have a contract so pay via DD...:smileywink:

Veritas Numquam Perit

MI5 · ‎19-10-2016

That works too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Cancelling the auto top up for pay and go

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills