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my o2 account

Anonymous
Not applicable

Can someone please explain to me why my o2 account is set up as a business account considering i am age 66 and retired, could someone also explain to me when i agreed to have my account set up as a business account, i mean do you not have my personal details, why was this done, is there a reason for this?

I await your early reply.

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MI5
Level 94: Supreme
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Sorry but this is not cs.
You need to call in to talk to an agent http://www.o2.co.uk/contactus
You should also remove your phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Sorry but this is not cs.
You need to call in to talk to an agent http://www.o2.co.uk/contactus
You should also remove your phone number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
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Bambino
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@Anonymous Please follow the advice given to you by @MI5 and please remove your phone number to avoid unwanted calls. In the upper right hand corner click on Options, then Edit Reply in the dropdown menu. This is a public customer to customer forum and your number is visible to all and sundry.

I DO NOT WORK FOR O2



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Cleoriff
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Annoying practice. Another customer given a business account they neither asked for nor required?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Yep, extremely annoying!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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adamtemp64
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@Toby yet another case !

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Toby
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Hi @Anonymous

Welcome to the community! I'm Toby, the community head. Please send me a private message and we can have a chat about this and how to rectify it if needed.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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