Cancelling my account

[Jcbl]

I have tried repeatedly to cancel my account with O2 as I have emigrated. Yet there is no one that I can speak to. Only a machine. It is woeful customer service when you have no opportunity to cancel my out of contract account. It seems the only facilities you have are to buy more product. A total disgrace from a “communications” company in the 21st century. All of your systems are here to make you money and NOT serve the client. I shall be writing to the ombudsman. James. [Edited]

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[pgn · Accepted solution]

Guide: Cancelling Your Contract 

It could be more awkward from overseas, but calls to Customer Services work better around 08:10am, @Jcbl - or use Social Media, link just below. Good luck!