This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cancelling a surfing plan for an IPAD

byersgb
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-04-2020 09:19

on ‎26-04-2020 09:19

Hi, can you please advise how I cancel a surfing plan, as I no longer have the IPAD and haven't for at least 12/18 months, as it was broken.

I've clicked on the 'got any questions' link in the email, but there is nothing about cancelling the plan, please advise.
Message 1 of 3
655 Views
0 Kudos
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 133714 Posts
  • 844 Topics
  • 7624 Solutions
Registered:

on ‎26-04-2020 09:30

on ‎26-04-2020 09:30

Hi @byersgb 

follow the advice in this guide

Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
652 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 154335 Posts
  • 658 Topics
  • 29427 Solutions
Registered:

on ‎26-04-2020 09:46

on ‎26-04-2020 09:46

@byersgb 

Unless you have access to the SIM card still you'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
646 Views
0 Kudos
Top Kudoed Authors
View All
Top