Cancellation of Contract

[Chels23]

Hello, I have a question about my contract which is really confusing me...

Basically, my O2 app is saying that my contract is up on 25th April, but when I rang up they said it's not up until 24th May.

My bill comes on the 25th of every month.

My question is, if I ring up to cancel my contract (I'm getting a new one rather than upgrading) on 25th April, will I be charged a cancel fee on top of my April payment? (This payment will come out 2 weeks later as usual)

Will I also have to pay a bill in May, even though my contract ends the day before the bill usually comes out.

I just want to know how much money I'll be charged in April, and May (if any).

Thank you

[MI5]

@Chels23 

Text the shortcode for info on cancellation fees Guide: Cancelling Your Contract 

[Chels23]

So basically, I might be charged an early termination fee?

Or is my bill on 25th April my last one, since my contract ends 24th May?

[Chels23]

How much is the early termination fee?

Thank you

[MI5]

you can text INFO to 85075 to get details on any early termination fees that may be payable.

[Chels23]

Is it a free number to text?

[Cleoriff]

Yes

[MI5]

@Chels23 

Yes it is. Ignore the phone if it warns of costs.