on 15-03-2018 21:23
Solved! Go to Solution.
15-03-2018 21:28 - edited 15-03-2018 21:28
15-03-2018 21:28 - edited 15-03-2018 21:28
Hi @Leigh3
You need to call 202 and cancel the old contract (actually your partner does as it's in their name).
If you want to keep the old number, ask customer service to migrate the number to your new contract, which will immediately cancel the old one and generate the final bill.
on 15-03-2018 21:24
15-03-2018 21:28 - edited 15-03-2018 21:28
15-03-2018 21:28 - edited 15-03-2018 21:28
Hi @Leigh3
You need to call 202 and cancel the old contract (actually your partner does as it's in their name).
If you want to keep the old number, ask customer service to migrate the number to your new contract, which will immediately cancel the old one and generate the final bill.
on 15-03-2018 21:28
on 15-03-2018 21:28
Hi @Leigh3 You need to contact customer services to sort this out for you
8.8.30am is the best time to call
https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 19-03-2018 15:55