Solved: Cancel my account

Anonymous · ‎22-01-2017

Hello, I am on monthly pay contract, but I have finished my study in UK and leave the country. So how do I cancel my contract? I am not able to contact customer service on 202 now, so is there any ways that I can still cancel my account?

thank you.

MI5 · ‎22-01-2017

Help on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
and a free number to call from abroad on this link http://www.o2.co.uk/contactus

From abroad

+44 3448090202

Free

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-01-2017

Help on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
and a free number to call from abroad on this link http://www.o2.co.uk/contactus

From abroad

+44 3448090202

Free

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-01-2017

Live chat can help but I would preferably call. Be aware that there may be fees to pay if your contract hasn't run full term.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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