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Cancel contract from overseas without access to my O2 sim.

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Dom5
Level 1: Joiner
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on ‎31-07-2023 09:40

on ‎31-07-2023 09:40

I am overseas, but I don't have access to my new O2 sim, so I can't receive any codes via my mobile number. I'm not likely to be back in the UK anytime soon. Is there any way I can cancel my contract? I've had the contract for a number of years, but I've hardly used it. I just kept it incase I would ever go back to the UK. But, now it is useless to me as I cannot receive my new sim, and my old sim has long since stopped working.

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MI5
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on ‎31-07-2023 10:02

on ‎31-07-2023 10:02

@Dom5 

You could write in to O2 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774 

or try contacting via social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149547 Posts
  • 641 Topics
  • 28499 Solutions
Registered:

on ‎31-07-2023 10:02

on ‎31-07-2023 10:02

@Dom5 

You could write in to O2 https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774 

or try contacting via social media.

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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