Cancel a extra

[Graham1961]

I want to cancel the Disney+ Extra
I can't find anything on my O2 to do this am I looking in the wrong place

[Graham1961]

Help me find the correct place to cancel my Disney+ extra
I have looked all thru the O2

[Cleoriff]

Hi @Graham1961 

You can cancel it on the Disney website.

Or via My O2 "You can cancel your extra at any point in My O2. Or call 202 from your O2 mobile and we'll help you"

https://www.o2.co.uk/help/account-and-billing/extras 

[Graham1961]

I tried that and it different me to O2 and can't find anything

[Cleoriff]

@Graham1961 

Then contact O2. Numerous numbers in this guide Guide: Coronavirus Community Help and Support 

Try 0800 587 4005.

[Fegs]

Hi Graham - they certainly make it difficult to find the cancel button.  It took me over an hour to find it!  Wading through every possible sales opportunity!!

Good luck!

[MI5]

@Fegs 

Guide here Guide: Adding and removing O2 Extras  

[RajaK]

On your home screen below the adverts to add more extra's you will see your subscribed 'Extras' .. say Disney+.. Right below that you will '+' image. Click on that.. Then you will see 'Manage My Extras' Button. You can cancel subscriptions from there. 

[jonsie]

As stated in the guide that @MI5 posted