Cancel Contract Online

[DavidWilliams]

How do I cancel my contract online.

Spend about an hour going round and round in circles, unable to find how to cancel a contract online.

Ofcom regulations were brought in to make it easier for customers to cancel contracts but clearly this is not being adhered to by o2

[MI5]

@DavidWilliams 

I suggest you call then Guide: How to find help & contact O2 

[DavidWilliams]

Again, I want to cancel my contract, I am not switching to another provider, I am not looking to change provider and keep my number.

PAC and STAC requires having another provider to give them the PAC or STAC number 

As an o2 customer, I should be able to go to my account and cancel it with a click of a button.

The whole Ofcom regulation was intended to make it easier for customers to cancel their contracts, they have not done that and after the time i have wasted i will be contacting Ofcom to report o2 for breaching this, it’s an absolute joke

[DavidWilliams]

Again, I said ONLINE

[jonsie]

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@madasaf1sh wrote:

@DavidWilliams 

YOU will need to call o2 on 0344 809 0202 or 202 from your o2 phone or Write to them, there are no other methods to cancel your account..  NADA, NONE, ZILCH.. 

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You've been told the only options

You cannot cancel online

[madasaf1sh]

I don't know if you are playing dumb or not... @DavidWilliams 

But you cant do it online. end of conversation. 

And by the way OFCOM dont deal with consumer complaints so will tell you to jog along...

[MI5]

Time to stop feeding the trolls

[madasaf1sh]

Aye but so much fun 😂

[pgn]

And not Social Media savvy to boot:

https://community.o2.co.uk/t5/Tech-Support/Apple-Watch-eSIM-setup-Error-Code-14/m-p/1573967/highligh...