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Cancel ASAP overseas

Hellllppp
Level 1: Joiner
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I don’t know what plan I have. I thought I had already cancelled my rolling plan and just had a pay as you go but just received an email that I am about to be charged the next month. I have gone to cancel all together as I have moved back overseas but can’t access my account. It is sending a 2-step verification to my number which I no longer have access to. I need to cancel my account completely 

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madasaf1sh
Level 77: Grand Master
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@Hellllppp 

 

This is not customer services, and no one has access to your account.. 

You will need to contact o2 all the details are here Guide: How to find help & contact O2 

 

Also have a look at this guide Pay As You Go: Introducing "Rolling Plans" 

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Enlli
Level 67: Unsung hero
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If it is a rolling plan just get your bank to cancel the card payment mandate

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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