cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t send texts

Maz100
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Have a new iphone XR and can’t send texts. Tried switching to another network manually and back but that didn’t resolve it. Can someone help? O2 customer service pretty much hang up on my every time I tried calling
Message 1 of 6
655 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 127498 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Maz100 

Have a look at this guide Guide: Text Message Tips (not sent or received) 

See if that helps

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
650 Views

MI5
Level 94: Supreme
  • 151711 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@O2Lisa 

Can you help please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
635 Views

O2Lisa
Former Staff
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

Thanks for the tag @MI5, I'll message you privately @Maz100 so we can look in to this for yousmiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 4 of 6
630 Views

MI5
Level 94: Supreme
  • 151711 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

Thanks @O2Lisa 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
625 Views

O2Lisa
Former Staff
  • 996 Posts
  • 0 Topics
  • 32 Solutions
Registered:

You're welcome @MI5 smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

signature
Girl in a jacket
Message 6 of 6
620 Views