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Can't receive Amazon OTP

tricksterdude
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I'm trying to sign into my Amazon account but for some reason I'm not receiving any OTP texts from them. I'm receiving them from my bank, PayPal, authenticator apps etc just not from Amazon. Can anyone help with this?

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MI5
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@tricksterdude 

Some tips here Guide: Text Message Tips (not sent or received) 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128154 Posts
  • 614 Topics
  • 22501 Solutions
Registered:

@tricksterdude 

Some tips here Guide: Text Message Tips (not sent or received) 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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tricksterdude
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I'm in touch with customer services on Twitter, they're asking for the shortcodes that Amazon uses. For anyone know what they are or should I call Amazon? 

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Cleoriff
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@tricksterdude 

I've had numerous Amazon shortcodes. They are different every time. They all have 6 digits but don't follow any pattern. I've had them starting with 1, 4, 7 8, and 9.  Never a problem to receive on my Samsung Note 10. 

Veritas Numquam Perit

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madasaf1sh
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@tricksterdude 

 

As @cleoriff says, Amazon use a variety of shortcodes, and long numbers depending on the purpose of the 2FA request. 

 

Have you spoken to Amazon at all, as it could be a blockage on their side.

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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