Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 232474 Views
  • 2 replies
  • 2 kudos

Resolved! Disconnected

I missed my payment and now I have been disconnected. I cannot log into the MyO2 app to pay nor can I call any numbers to pay. What do I do?

Kai3 by Level 1: Joiner
  • 1090 Views
  • 7 replies
  • 0 kudos

Resolved! Direct Debit

Hi I wanna know how to start my direct debit again. Because the Phone and the number has been lost. I don’t know how to make payment through the website I already put my card there. The o2 app isn’t available to me. I cannot log in without the sim.

Anniever by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Resolved! Keep same number

I've Justin received my new phone but I want to keep my old number how do I do this?

Laura-92 by Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrading

Hi, I’m looking to upgrade and I’ve found the phone I want, could you confirm that I don’t pay anything upfront please?

Smudge by Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Resolved! changing name

Hello I have a monthly account that my ex husband uses for three years, and now we are getting divorced, and I would like to pass the number that is in my name to the name of what is the best way to do it.

Camila by Level 1: Joiner
  • 675 Views
  • 3 replies
  • 0 kudos

Resolved! New customer - Porting number

Morning all My SIM card is on it's way, my question is, do i need to register the SIM card before i can request porting my number? Regards

Error 42

Hi, I got a new pixl 6 phone/SIM yesterday and tried to send a text this morning and it came up Error 42. Hubby tried to send me a text too and not received that. Checked the smsc number and that seems correct, tried to see if there are any network p...

Swest70 by Level 1: Joiner
  • 638 Views
  • 1 replies
  • 0 kudos

Resolved! Confused.com

Took a new contract out last night, order has been sent for additional credit checks received all t/c etc,on the order confirmation it has given me my new mobile number and can pick up from 23/3 I'm really confused. I ordered an apple watch about 20 ...

Gemma89 by Level 1: Joiner
  • 791 Views
  • 3 replies
  • 0 kudos

Resolved! S22 Plus Pre-order Conflicting information

So my order tracking says 'waiting for launch date' before moving to the shipping stage (which is tomorrow), whilst the text underneath says my order will be with me on launch day.I've seen no change to my order tracking, even though the launch is to...