on 23-11-2024 19:11
Hi I can't login. Put my username and password in correctly. Then it tries to send a verification code to a sim I no longer have.
on 23-11-2024 19:25
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
https://community.o2.co.uk/t5/My-O2/OTP-OTAC-to-Log-in-to-MyO2/m-p/1719280/highlight/true#M26283
on 23-11-2024 19:25
@Rgvlc - you will need to Guide: How to find help & contact O2 for their assistance, good luck!
on 23-11-2024 19:36
and the very best of luck !