Solved: Can’t get network

Christina · ‎29-11-2018

I have o2 mobile and I cannot get onto my network. I have tried searching networks and even when o2 comes up and I press on it, it won’t connect. Now there is no o2 available. There are no reports of network problems in the area..please help

Cleoriff · ‎29-11-2018

@Christina

Try a manual search for another network and also take a look at this thread ..

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

View solution in original post

jonsie · ‎29-11-2018

Check here https://status.o2.co.uk/

Also clean sim card and reboot phone

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎29-11-2018

@Christina

Try a manual search for another network and also take a look at this thread ..

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Martin-O2 · ‎30-11-2018

Hey @Christina, did you find the above info helpful or are you still having network issues?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

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